AskBuzz.ai Privacy Policy

Your privacy is important to us. It is AskBuzz.ai's policy to respect your privacy regarding any information we may collect from you across our website, https://askbuzz.ai, and other sites we own and operate.


  1. Information we collect
    Log data

    When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

    Device data

    We may also collect data about the device you're using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

    Personal information

    We may ask for personal information, such as your:

    • Name

    • Email

    • Phone/mobile number

    • Payment information


    Advertising Platform Account Information

    When you use AskBuzz.ai, we require your permission to access data from your connected advertising accounts to provide our services. The platforms we integrate with include:


    Meta Ads Manager (Facebook/Instagram Ads)
    When you connect your Meta Ads Manager account, you grant us permission to access:

    • Ad account information (account names, IDs, currency, timezone)

    • Campaign, ad set, and ad details (names, status, objectives, budgets, schedules)

    • Performance metrics (impressions, clicks, conversions, spend, CPM, CPC, ROAS)

    • Audience and targeting information

    • Creative assets and ad copy (images, videos, headlines, descriptions)

    • Pixel and conversion events data

    • Business Manager and user permissions information

    Google Ads
    When you connect your Google Ads account, you grant us permission to access:

    • Account structure (campaigns, ad groups, keywords, ads)

    • Performance data (impressions, clicks, conversions, cost, quality scores)

    • Audience and targeting settings

    • Ad creative and extensions

    • Conversion tracking data

    • Account settings and billing information


    How We Access This Data
    We access your advertising platform data through official APIs provided by Meta and Google. This access is:

    • Initiated only after you explicitly grant permission through OAuth authentication

    • Limited to the specific permissions you authorize

    • Used solely to provide our analytics and AI-powered insights services

    • Fetched on-demand when you request reports or insights, or at scheduled intervals for automated reporting

    • Stored temporarily on our servers to enable analysis, caching for performance, and historical comparisons

  1. Legal bases for processing

    We will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal bases for doing so.

    These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:

    • it's necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide advertising analytics services you request from us);

    • it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;

    • you give us consent to do so for a specific purpose (for example, you might consent to us accessing your Meta Ads data to provide AI-powered campaign insights); or

    • we need to process your data to comply with a legal obligation.

    Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).

    We don't keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

    That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.

  1. Collection and use of information
    We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:

    • to enable you to customize or personalize your experience of our website;

    • to enable you to access and use our website, associated applications and associated social media platforms;

    • to provide advertising analytics, insights, and AI-powered recommendations;

    • to generate reports and visualizations of your advertising performance;

    • to enable natural language querying of your advertising data;

    • to contact and communicate with you;

    • for internal record keeping and administrative purposes;

    • for analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms;

    • for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you; and

    • to comply with our legal obligations and resolve any disputes that we may have.


    Use of Advertising Platform Data

    The data we access from your Meta Ads Manager and Google Ads accounts is used specifically for:

    • Real-time Analytics: Fetching current performance metrics when you request reports or insights

    • Historical Analysis: Storing historical data to enable trend analysis, performance comparisons, and forecasting

    • AI-Powered Insights: Processing your advertising data to generate recommendations, identify optimization opportunities, and answer natural language questions about your campaigns

    • Automated Reporting: Generating scheduled reports and alerts based on your campaign performance

    • Data Aggregation: Combining data across multiple ad accounts or platforms when you've connected multiple accounts

    • Benchmarking: Anonymizing and aggregating data across accounts to provide industry benchmarks (only with your explicit consent)


    Data Storage and Retention

    • Performance data is typically retained for up to 24 months to enable historical analysis

    • Account structure data is cached and refreshed periodically

    • You can request deletion of your data at any time by disconnecting your accounts

    • We may retain anonymized, aggregated data for analytical purposes even after account disconnection


    What We Don't Do With Your Data

    • We do not sell your advertising data to third parties

    • We do not use your campaign data to benefit your competitors

    • We do not access your data without explicit permission through OAuth authentication

    • We do not share your raw advertising data with other users or external parties (except as required for service functionality or legal obligations)

  1. Disclosure of personal information to third parties
    We may disclose personal information to:

    • AI Service Providers: We may transmit your advertising data to AI model providers (such as Anthropic) to enable AI-powered insights and natural language processing capabilities. These providers process data on our behalf and are contractually obligated to protect your information.

    • Advertising Platforms: We interact directly with Meta and Google APIs to fetch your data. Your data is transmitted to and from these platforms according to their privacy policies.

    • Third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, analytics, error loggers, maintenance or problem-solving providers, professional advisors and payment systems operators;

    • our employees, contractors and/or related entities;

    • credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you; and

    • courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights.

  1. International transfers of personal information

    The personal information we collect is stored and processed in United States, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.

    Your advertising data from Meta and Google may be processed by:

    • Our servers located in the United States

    • AI service providers (such as Anthropic) located in the United States

    • Cloud storage providers (such as AWS) with data centers in the United States and other regions


    We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.

    Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction's privacy laws.

  1. Your rights and controlling your personal information

    Choice and consent: By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this privacy policy. You explicitly consent to us accessing your advertising platform data when you connect your Meta Ads Manager or Google Ads accounts through our OAuth authentication process.

    If you are under 16 years of age, you must have, and warrant to the extent permitted by law to us, that you have your parent or legal guardian's permission to access and use the website and they (your parents or guardian) have consented to you providing us with your personal information. You do not have to provide personal information to us, however, if you do not, it may affect your use of this website or the products and/or services offered on or through it.

    Revoke Access: You can revoke our access to your Meta Ads Manager or Google Ads accounts at any time by:

    • Disconnecting the integration within your AskBuzz.ai account settings

    • Revoking permissions directly through Meta Business Settings or Google Account permissions

    • Contacting us to request immediate disconnection

    When you revoke access, we will:

    • Immediately stop fetching new data from your accounts

    • Retain historical data for up to 30 days for billing and dispute resolution purposes

    • Permanently delete all your advertising data upon request (subject to legal retention requirements)


    Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person's consent to provide the personal information to us.

    Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services.

    Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you, including your advertising data. Where possible, we will provide this information in CSV, JSON or other easily readable machine format. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party.

    Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

    Notification of data breaches: We will comply with laws applicable to us in respect of any data breach. In the event of a breach involving your advertising data, we will notify you promptly and provide information about the nature of the breach and steps being taken to address it.

    Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.


    Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

  1. Third-Party Platform Policies
    Your use of AskBuzz.ai in connection with Meta Ads Manager and Google Ads is also subject to:

    • Meta's Terms of Service and Privacy Policy

    • Google Ads Terms and Conditions and Privacy Policy

    • The respective API terms of these platforms


    We recommend reviewing these policies to understand how Meta and Google handle your data independently of our service.

  1. Security

    We implement industry-standard security measures to protect your data, including:

    • Encryption of data in transit (TLS/SSL)

    • Encryption of data at rest

    • Secure OAuth authentication for platform connections

    • Regular security audits and penetration testing

    • Access controls and authentication for our systems

    • Monitoring and logging of data access

      However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Cookies

    We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. Please refer to our Cookie Policy for more information.

  1. Business transfers

    If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy. In such an event, we will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

  1. Links

    AskBuzz.ai has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by AskBuzz.ai of the site. Use of any such linked website is at the user's own risk.

  1. Limits of our policy
    Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

  1. Changes to this policy

    At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

    If we make a significant change to this privacy policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended privacy policy.